Welcome to the RWA Office Design Solutions, LLC Website. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any purpose without the express written consent of RWA Office Design Solutions, LLC.

By using and participating in this Website you indicate that you have read the terms and conditions and agree to comply with them. If you do not agree with these terms and conditions, please promptly exit this site. RWA Office Design Solutions, LLC reserves the right to modify these terms and conditions at any time and will publish a notice of any such change online. By continuing to access a site after such notice of modifications, you convey your acceptance of the modifications and to comply with them.

Terms of Use
You may use our Website for lawful purposes only. You may not use our Website to post, transmit or otherwise distribute unlawful material. Examples of unlawful material include, but are not limited to, threats of physical harm, defamatory statements, copyrighted, trademarked or pornographic material, and any other such proprietary material that is used without the proper authorization from the author. You may not attempt to use or distribute tools designed for compromising security or take any action to compromise the security of this Website. Examples of these tools include but are not limited to programs used for the guessing of passwords, cracking tools or network probing tools. You may not "flood" or disrupt our web site through any means or process.

Copyright Ownership and License
The information on this Website is the property of RWA Office Design Solutions, LLC and is protected by United States and international copyright laws.

Except as expressly prohibited on this Website, you are permitted to view, duplicate, and print documents within this Website (such as papers, datasheets, etc.), subject to your agreement of the following conditions:

1. Your use of the information is for personal use and noncommercial purposes only.
2. You will not modify the documents or graphics on this Website.
3. You will not copy or distribute graphics separate from their accompanying text and you will not quote materials out of their intended context.
4. You will display the above copyright notice on all documents or portions of documents and retain any other copyright and other proprietary notices on any copies you make.
5. You agree that RWA Office Design Solutions, LLC may revoke this permission at any time and you shall immediately stop your activities related to this permission upon notice from RWA Office Design Solutions, LLC.
6. The above permission does not include the right to copy any of the design elements, look and feel, or layout of the Website. Those elements are also protected by copyright law, and may not be copied or imitated in any manner.

Advertising Policy
RWA Office Design Solutions, LLC does not accept or permit commercial advertisements on its Website, nor shall its Website be used to transmit commercial or personal advertisements, solicitations, or promotions, except with the express written consent of RWA Office Design Solutions, LLC.

Links to Other Sites
RWA Office Design Solutions, LLC Website includes links to sites maintained or controlled by outside parties. RWA Office Design Solutions, LLC hereby expressly informs you that it is not responsible for and does not endorse the contents of or use of any of the products or services that may be offered at this or any other Website. We advise you to read carefully the individual privacy policies of the respective sites.

Disclaimer of Warranties and Liability
This Website is provided by RWA Office Design Solutions, LLC on an "as is" basis. RWA Office Design Solutions, LLC makes no representations or warranties of any kind, express or implied, as to the operation of this Website or the information, content, or materials included. RWA Office Design Solutions, LLC disclaims all warranties, express or implied, to the full extent permissible by applicable law. These services and information are provided without implied warranty of any kind, either express or implied, including without limitation, the implied warranties of merchantability, fitness for use of a particular purpose, or noninfringement. RWA Office Design Solutions, LLC will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Actions on Complaints

RWA Office Design Solutions, LLC reserves the right to investigate any suspected violations to this Agreement. If we become aware of possible violations, we may initiate an investigation that may include gathering information from you or any user involved including the complaining party, if any, and examination of any other information necessary to complete our investigation. We may suspend the provision of our Services, temporarily or permanently to remove any of the material involved from our servers, including canceling posts, providing warnings to you, suspending or terminating your access to the site. We will determine what action(s), at our discretion, will be taken in response to a violation on a case-by-case basis. We will fully cooperate with law enforcement authorities in investigating suspected law violations. Copyright violations should be reported to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Indemnification
You agree to protect and hold RWA Office Design Solutions, LLC harmless against any claims, losses, or damages, including legal fees resulting from your violation of these terms.  You also agree to fully cooperate in the defense of RWA Office Design Solutions, LLC against any such claims. Without limitation, you agree to defend us from and against any and all claims, actions or demands brought by or against us alleging with respect to you a) infringement or misappropriation of any intellectual property rights; b) defamation, libel, slander, obscenity, pornography or violation of the rights of privacy or publicity, or c) spamming or any other offensive, harassing or illegal conduct or violation of this Agreement. You agree to protect us from and against all damages, costs, and fees awarded in favor of third parties, and you will protect and hold us harmless against any and all claims, demands, liabilities, losses, damages, expenses and costs (including reasonable attorneys fees) (collectively, "Losses") suffered by us which these Losses result from or arise out of the above claims.
Choice of Law/Forum Selection

Sites hosted on RWA Office Design Solutions, LLC computing resources are located in the State of California. You agree that any dispute arising out of or relating to any of these terms or any content posted to a site including copies and republication, whether based in contract, tort, statutory of other law, will be governed by the laws of the State of California, excluding its conflicts of law provisions. You further consent to the personal jurisdiction of and exclusive venue in federal and state courts located in and serving El Dorado County, California, as the legal forum for any such dispute.

ORDERING
RWA Office Design Solutions accepts US mail, Credit Cards, e mail or fax orders as a service to meet certain customer needs. Original purchase orders with an authorized signature are due within 3 working days of order placement.  A deposit of 50% of the total order amount is required before orders are put into a production schedule.

ACKNOWLEDGMENTS
All orders are confirmed in writing. Orders are accepted by RWA Office Design Solutions per terms listed herein. Orders will be manufactured and invoiced based upon the information on this acknowledgement. If there is a discrepancy, RWA Office Design Solutions must be notified immediately or product will ship as scheduled.

RWA Office Design Solutions will notify all customers immediately if shipment is delayed. RWA is not responsible for delays in shipments due to circumstances beyond our control such as acts of God, terrorism, or freight delays.

All orders are subject to prices prevailing at the time of shipment. Shipping weights given in pounds  are approximate.

Send Purchase Orders to:
RWA Office Design Solutions
1901 Dry Creek Road
Campbell, CA 95008
FAX: (408) 850-5207 or e mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it

ORDER CHANGE AND/OR CANCELATION
Orders may not be cancelled or changed by the purchaser after 72 hours after RWA Office Design Solutions has received purchase order without the consent of RWA Office Design Solutions. A cancellation or restocking charge of up to the total value of the order may be applicable on orders cancelled or changed. If an item has already been upholstered or manufactured, RWA Office Design Solutions reserves the right to deny cancellation, or change.

SHIPMENT DAMAGE CLAIMS
All merchandise is packed to comply with industry-accepted standards. Furniture is carefully inspected before packing and prepared for the carrier in good condition. The carriers only accept the cartons in good condition and agree to deliver the merchandise in good condition. Claims in transit should be made directly with the carrier. To ensure satisfaction with goods received, RWA Office Design Solutions recommends: A; Consignee visually inspects the exterior of all packaging, B; Notes any damage on the bill of lading, C; If exterior or packaging damage is found, the consignee must send written intent to claim to the delivering carrier within 10 days, D; Request inspection by the delivering carrier of the merchandise and retain packaging at the point of receipt (if practical), E; To file a claim, the following documents are required:

1. Copy of the bill of lading
2. Copy of the freight invoice, if available
3. Copy of the inspection report
4. Copy of the invoice showing the cost if the product is lost or damaged
5. Cover letter stating documents attached, referring to carrier bill of lading number so that the carrier can identify shipment, and the specific amount that is being claimed.

We recommend that you request a written confirmation of receipt for your claim from the carrier, in your cover letter. This should be received within 10 days after the claim has been sent. Please feel free to contact RWA Office Design Solutions with any further questions at 1-800-792-1602.

COMMON TERMINOLOGY
Below are some definitions that can help you better understand some often misused common terminology in the furniture industry when referring to classics:
Original/Vintage can be defined as: an original piece fabricated during the designer’s lifetime using his/hers original molds or drawings.

1. Reproduction=to produce a counterpart, image or copy of an original, maintaining the design integrity and specifications
2. Original=Initial, first, the primary form from which varieties arise or copies are made
3. Vintage=A year or period of origin (i.e. a vintage chair from 1940)
4. License=The right to reproduce furniture to the original specifications (however most manufactures who hold a license chose not to reproduce to the original specifications)
5. Knockoff=Something in the style of, though some details have been completely altered
6. RWA Office Design Solutions supports the original concepts of the Bauhaus: To create affordable timeless designs for the discerning buyer.

SHADES AND FINISHES
Due to the inherent natural variations in color shades, fabrics and wood finishes, there may have been some discrepancy between shades of fabric or colors of wood. Because these differences are beyond our control, the warranty does not extend to color, grain or texture of wood, plastic or fabric. Please note that all fabric shades and wood finishes we depict in photos of as samples are subject to variation.

RWA Office Design Solutions warrants its products to be free from defects in material or workmanship, given normal use and care, for a period of 3 years from the date as indicated on the invoice, subject to the limitations set forth:

RWA Office Design Solutions will extend warranty for 3 years on contract projects. During this warranty period, RWA Office Design Solutions, will at its opinion, repair or replace, free of charge to the original owner, any part or assembly found to be defective. This warranty is not transferable and terminates when a third party becomes entitled to use the product during the warranty period.  All claims must include the name, address, and telephone number of the purchase, unit model number, general description of the product, description of the defect (s) and documentation supporting the date of initial delivery. RWA Office Design Solutions will contact the customer to arrange for the repair or replacement of the defective product covered by this warranty.

This warranty does not apply to damage resulting in accidents, alterations to the product other than by RWA Office Design Solutions or an authorized person, installation by other than RWA Office Design Solutions or the product not being used in occurrence of any one or more of these events, this warranty becomes void. Because of the natural variation over which RWA Office Design Solutions has no control, the warranty does not extend to color, grain, texture of wood, plastic, or fabric.